Wrong number of shipping label

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  • Updated 2 years ago
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when I filled in the ASN for Kmart order #08287037299, SPS only generated 3 shipping labels, instead of the 14 needed. this and 5 other orders need to ship in 2 days, please help me get this resolved. I used the exact same information that I have been using for 2 years, so I am confused as to why this problem is just popping up now.
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Areian

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Posted 2 years ago

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Ryan, Employee

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Areian,

Looks like you contacted Tim today and he was able to assist you with this issue. I see he was able to advise how to pack the ASN correctly to get the desired amount of labels.

Do let us know if you run into anything else!

Ryan Decker
Customer Support Analyst 1

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