Would someone please reset an order for me? The order is for Stein Mart PO number is 245268972. Thank you. Greg

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I need an order for Stein Mart reset please. My shipping manager accidentally rejected a po change and now i cant work with it. The po # is 245268972. My company is Duck Head LLC and my name is Greg
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Greg Ziglar

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

I have reset the PO Change for you, however, this does not resolve the issue you are experiencing.  You will need a PO to be able to create any documents.

PO Changes only work to change a PO and you can not create an Advance Ship Notice or Invoice off of them.  Stein Mart will need to send you a PO for the order or you will not be able to work with the document.

I see you have already sent in a case about that and you are working with an analyst on that.  They will need to help you resolve the issue with the transmission of POs.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Senior Analyst | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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