Will not let me view sent documents.

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  • Updated 5 years ago
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When I try to view a sent document , I get an error that says to login to hosted commerce, the username and password are correct but it says Authentication fail, please try again. It just repeats the error over and over. Please help as I need to view sent documents.
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Shelley Jones

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Posted 5 years ago

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Paul, Alum

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Good Afternoon Shelley,

I apologize for the delay in response,  Are which trading partner are you having trouble trying to send documents to?
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Shelley Jones

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The problem isn't sending the documents. I am trying to view a document that is in the sent folder. Walgreens is our trading partner.
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Shelley Jones

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Solved my own problem!

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