Why would my trading partner say they received multiple 846 documents when I only submitted one inventory spreadsheet?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
My trading partner said they received multiple 846 documents when I only uploaded one inventory spreadsheet. What caused this to occur?
Photo of FAQ

FAQ, SPS FAQ

  • 9,340 Points 5k badge 2x thumb

Posted 6 years ago

  • 1
Photo of Sarah

Sarah

  • 2,200 Points 2k badge 2x thumb
The Inventory Reference Number should remain the same across all items on the spreadsheet upload. Entering different Inventory Reference Numbers will create one file for each unique reference number provided. Check your spreadsheet to ensure that only one Inventory Reference Number is listed.