Why is only one item showing on my Costco PO's?

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  • Updated 5 years ago
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Bryan H

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Posted 5 years ago

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Bryan H

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There is currently a known issue related to Costco PO's where only the first item is displaying and no allowance/charge information is displaying. This is affecting all PO's sent after 6/28.

Our development team is working to resolve this as soon as possible. Please hold off on creating invoices for the time being, as the invoice may be incomplete.

We will post a response to this thread as soon as there is an update!
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Diane Carlson

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This reply was created from a merged topic originally titled
Items missing from P.O's.


Purchase orders that had several items on them on July 1st, as of July 5th only have one item on them. Everything has to be added, and the descriptions are missing.
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Bryan H

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Good afternoon,

Good news! A fix was put in place which has resolved this issue. Your Costco PO's will now contain all items and you are free to create invoices from the PO's.

Our apologies for any inconvenience this may have caused. Please let us know if we can provide any further assistance with this issue.



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