Why is my invoice not being sent?

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  • Updated 6 years ago
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I am new to this system, and I am having difficulty with the invoicing process. I see my invoice to be submitted and all information looks great, but I don't see an option to send.
Do you have a tutorial that I can refer to?
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Erica Sanchez

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Posted 6 years ago

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Pat

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Hi Erica! Thank you for contacting the SPS Commerce Support Center. Are you sending your invoices from WebForms and is there a specific PO number you are working on? If so, I think the video link below will provide a good overview of the invoicing process:

https://www.brainshark.com/spscommerce/WFInvoice

If these invoices are being sent through your integrated connection I will get you into contact with a member of our Integrated Services team. I will be able to assist in WebForms if you continue to experience difficulty. Please let me know if you have any additional questions.

Thank you and have a great day!

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