Why can't I work with my new Purchase Order?

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I just received a new purchase order. Why can't I create an advanced ship notice?
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FAQ, SPS FAQ

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Posted 6 years ago

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Michael Hicks, WebForms Support Manager

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The first thing to check is document status of your Purchase Order (PO). Upon receipt of a new PO, the line will appear in a bold font with an envelope icon under the Status column. In order to work with the document, the status must be changed from ‘New’ to ‘Read’. To change the status, either click on the PO to view the contents, or change the status of multiple documents at once by placing a checkmark in the status box of all new POs and selecting “Mark Read” from the “Select an Action” menu.

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