Why can't I find my Purchase Order in my WebForms account?

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  • Updated 7 years ago
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I'm trying to find a Purchase Order I've worked with before, but am unable to find it in my WebForms account. Any ideas on how I can find it?
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Posted 7 years ago

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Jessica McDouall

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If you are searching using the quick search bar found within any particular page, you will want to enter the exact document number, including any preceding zeroes or dashes. If you are using the Search menu, verify whether or not the Exact Match option is checked when searching by document ID. If that option is selected, you will need to place the exact document ID into that field. If you uncheck the exact match box, you can search for a partial document ID, and it will display documents containing the partial ID number.