Why are certain product sizes not populating automatically in the ASN?

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  • Updated 5 years ago
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I am attempting to complete our ASN in order to print out the shipping labels, but certain product sizes are not populating into the "Number" field for each sub-item. In addition, for those sizes in which this is occurring, the "Type" field is not populating either. See attached pictures for reference. It seems only the Size XXL and XXXL are populating, while the rest of the sizes show up blank. Please advise how we can correct this issue, as we would like to avoid having to manually enter this information for each item on every one of our PO's.

Thanks in advance for your support.

Sincerely,

Kevin Roth
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Kevin Roth

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Posted 5 years ago

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Kayla Johnson, Alum

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Hey Kevin,

Thanks for posting in the Support Center! I was able to replicate this issue when trying to create an ASN for Footlocker. I will have to refer this issue to our development team who will have to change the coding of the document to ensure that information sources in. I will let you know when I receive any updates on the issue, but if you have any questions in the meantime, please let me know.

Thanks and have a wonderful day!

(Edited)
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Kayla Johnson, Alum

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Hey Kevin,

The development team was able to further review the specifications we have on file for Foot Locker indicate that the number of digits in this field must be 3-4. Therefore that is why the sizes S,M,L,and XL aren't sourcing in. I have e-mailed Foot Locker inquiring if they can update the specifications to allow for less characters.

I will update you when I receive a response from Foot Locker, but please let me know if you have any questions in the meantime.




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Kayla Johnson, Alum

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Hey Kevin,

The development team has confirmed that the specifications were updated so that all sizes source into the ASN for Footlocker. Please let me know if you have any additional questions about these changes.

Thanks and have a great day!

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