Why am I receiving unacknowledge document reports?

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An unacknowledged document report states that SPS Commerce has not received a 997 (Functional Acknowledgement) back from your company in regards to a document sent to you by your trading partner.

The report provides the trading partner, date, and data information needed to find the document in your system.

If you need any assistance with the report, you may reach out to our Fulfillment Support team for assistance.
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Posted 5 years ago

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