Why am I receiving the "Unable to load document error" on the Walmart ASN?

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SPS Commerce recently updated the Advanced Ship Notice (856) form for Wal-Mart. The update adds an optional field 'Walmart GLN Store Name'.

When this field is entered and you try to send the form, it will look up the address information within our system to send it in the 856 data.

If the store address is not listed in our system, an error message will appear on the screen.

This information used to be coded within the form, but as Wal-Mart's specs changed, the information stored was no longer valid. If you receive the error above, please contact SPS Commerce with each store name that has erred so we can add the address information in our system. Please let us know if you have any questions.

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Paul, Alum

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Posted 6 years ago

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