Why is it when i go to send my Target ASN i keep getting them all failed

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Terry Drotzur

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Posted 3 years ago

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Sierra, Employee

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Hello Terry,

Thank you for posting in the Support Center. We
would be more than happy to help out. When you say getting them failed do you mean when you go to check the document before sending it ?

Thank you!

Sierra
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Terry Drotzur

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when i go into drafts and try to send  
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Sierra, Employee

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Hi Terry,

Do you have an example Purchase Order number for a ASN that you are currently trying to send ?

Thank you,

Sierra
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Terry Drotzur

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our wal-mart orders sent OK only our target orders giving us trouble 
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Terry Drotzur

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This reply was created from a merged topic originally titled HTTP Status 404 - /wfds/help/WebForms.htm.

Can not send Target orders keep failing
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Sierra, Employee

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Hi Terry,

I was able to look in your account to look at the drafts you
have created for Target. It looks as if you might have used the auto complete function
to create these. It appears that some of these ASNs are missing information
stopping them from sending.  For most of
these ASNs the Pack Qty amount is missing. This is located under the Item Info
section on the Order tab. You can also locate this by opening the ASN and
clicking check on the bottom of the form an error message will appear if you
click on the error message it will highlight the missing information in yellow
on the ASN.  Once you have entered in
this information you will want to check the document again then send. Please
let me know if you have any questions I will be more than happy to help.

Thank you,

Sierra
Analyst - Fulfillment Support
P:888-739-3232
niservices@spscommercerce.com
 
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Terry Drotzur

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that worked perfect and thanks again for all the help

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