Why I can not sent a document to my trading partner ? It show this The requested resource is unavailable at this time.

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  • Updated 4 years ago
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Justin Su

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Posted 4 years ago

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Jordan, Software Engineer

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Hi Justin,

Thank you for utilizing the Support Center to ask your question!  Do you mind providing me with the Purchase Order number as well as your company name and I can take a look?

Thanks,

Jordan
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Justin Su

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Our company is Large Sun Nursery Inc 
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Jordan, Software Engineer

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Got it, thank you Justin.  I am working with your Implementation Analyst, Dan L, to determine what is going on as I ran into the same issue.  I will respond when I have a response!

Thanks,

Jordan
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Justin Su

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Thank you
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Jordan, Software Engineer

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Of course, I appreciate your patience.  In working with Dan, we found that a source document (ie. Purchase Order) is needed for Home Depot prior to creating any document.  Once Home Depot sends documents via EDI, we should be all set here!

Jordan

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