Where do I find new purchase orders from vendor

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First time receiving a PO and I'm having trouble finding it. It isn't showing up in my inbox. Where would I be able to find it?
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Pattie Mulderig

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Posted 4 years ago

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Jordan, Software Engineer

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Good morning Pattie!

Thank you for utilizing the Support Center.  Do you happen to have the Purchase Order number that was sent?  I will do my best to locate it in our system if we do have it.  Given the setup is fairly new, there may still be work being done on the connection.  If this is the case, I will have to refer you to Kristina, your Implementation Analyst.  I will, however, do what I can to help you!

Jordan
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Pattie Mulderig

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Hi Jordan - 
The PO# is ATL 0175371.
Thank you so much for your help with this!
Pattie
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Jordan, Software Engineer

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Hi Pattie,

I searched through the system (assuming GNC to be the retailer), and unfortunately was unable to find the document.  As stated above, there may still be connections to set up.  I have already reached out to Kristina and ask she reach out within 24 hours to cover our bases.  You should see an email from me shortly with her direct contact information.

Sorry I couldn't help further but we will be sure to find your document :)

Jordan
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Pattie Mulderig

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Thank you, Jordan. I know I was notified on the 20th that it was entered and that I should see it through edi on the 21st, so that might help.
I appreciate the assistance!
Pattie
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Jordan, Software Engineer

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Great to know, thank you! I will be sure to include that information as well.  I just sent an email, but please let us know if there is anything further we can do!

Happy Friday,

Jordan

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