where can i find tracking number

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We just got our first PO, and working on the Advance Ship Notice, where could I find the tracking number in order to complete filling out the form? the PO # 1139747072
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Tweeki Tian

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

Any shipping information such as the tracking number will be provided by the carrier when the shipment is created with them.

It is a best practice to create the ASN with as much information as you have, then save it.  At that point, you can create the shipping labels and prepare the carton.

Once you have the tracking number from the carrier you can then go back to the draft, reopen it by selecting edit, then enter the tracking number and send the document.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Senior Analyst | WebForms Fulfillment Support 

P: 1-888-739-3232 Option 1

niservices@spscommerce.com

 

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Tweeki Tian

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Thanks for your reply!

(Preferred Carrier on PO: UPSNNS Service Level: Ground)

 So do you mean we should go to ups.com to create the shipment by ourselves using our own ups account? then go back to the form to complete the tracking info on ASN form? I thought the tracking number is auto provided on PO or Pack Slip, but we are not suppose to pay the shipping, target should response the shipping.

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