When trying to invoice from PO# 4609957235, an Acknowledgement comes up, but no Order to invoice from. How do I get that?

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  • Updated 6 years ago
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Cindy

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Posted 6 years ago

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Cindy

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when searching on po# 4609957235, i do not have the option to invoice. I can only bring up an acknowledgement.
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Bryan H

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Hi Cindy!

I see that your PO 4609957235 is currently in an archived status. But no need to worry! You can search for the PO by choosing "Archived" from the Status menu in the Search screen and searching for it. Once you have located it, you can either create your invoice from the PO directly, or you can unarchive the PO to place it back into your Inbox.

Feel free to watch this video for more info: Document Archiving

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