When trying to go to next steps and send invoice it gives me message... "Unable to find data entry frame"

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  • Updated 2 years ago
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Will not let me go and get invoice to send
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Jerry Jacino

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

This problem occurs when you are attempting to load a form within WebForms when using Internet Explorer. Instead of your form appearing, you’ll be notified of this error. We suggest you take the following actions to resolve the issue:

Thank you!

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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Heather Parish

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I've cleared the Temp Internet and Temp Java files AND I'm using chrome. Still get this message. 

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