What does "P.O.# and Branch Must Be In Format 999999-99" mean?

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I received an error message in my WebForms inbox from Loblaw that says "P.O.# and Branch Must Be In Format 999999-99." What does that mean and how can I fix this problem?
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Posted 7 years ago

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Andrew Richner

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This is an error generated in Loblaw's system regarding an invoice that came through with an incorrect Purchase Order number. The correct format for a Purchase Order number on an Invoice to Loblaw includes a dash and then the branch ID suffix for the order.

Please remember that when you re-send your invoice to Loblaw, you should never use the exact same invoice number, even if the first version of that invoice was rejected. We usually recommend putting a small letter a at the end of your invoice number to avoid confusion for you and so that Loblaw's system can accept it.