What does "Invoice number already exists" mean?

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I received an error message in my WebForms inbox from ACE Hardware that says "Invoice number already exists." What does that mean and how can I fix this problem?
Photo of FAQ


  • 9,380 Points 5k badge 2x thumb

Posted 7 years ago

  • 1
Photo of Andrew Richner

Andrew Richner

  • 330 Points 250 badge 2x thumb
This is an error generated in ACE Hardware's system pertaining to a duplicate invoice. You may also have received messages such as "Same Invoice transmitted twice in One day," or "This Invoice Already Exists." All of these refer to a situation in which ACE Hardware has already received an invoice with a given invoice number. If you are trying to send a correction or an addendum, you should make sure that you check with ACE Hardware first so that they can clear the first invoice out of the system or re-open the purchase order on their end.