WHAT HAPPEN TO A DELIVERY IF IT GET SENT TO THE ARCHIVE FOLDER AND HOW DO RECOVER IT

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  • Updated 7 months ago
WHAT HAPPEN TO A DELIVERY IF IT GET SENT TO THE ARCHIVE FOLDER AND HOW DO RECOVER IT
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Kem

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Posted 7 months ago

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Ryan Morrissey, Employee

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Kem,

If a document has been archived and you need to locate it, you can do the following:

1. Navigate to the Transactions tab.
2. Click on "Advanced Search" - see below screenshot



3. Check the "Include Archived" box within the Advanced Search:


I hope this helps! If you have additional questions, our Support team can be contacted using any of the below channels:

-Email: support@spscommerce.com
-Phone: 1-888-739-3232 option 1
-Messenger: Use the blue Chat icon in your Fulfillment account to connect with a live agent.

-Ryan