Welcome to Our Upgraded Version of the SPS Commerce Support Center!

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  • Updated 6 years ago
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SPS Commerce is proud to announce updates to our Support Center, a self-service tool for you that we officially released in January of 2013.  As a comprehensive resource center, Support Center gives you no-cost access to more than 100 topics, 1000+ users, and 100+ training videos.

Newly Released Features Include:

Increased Search Functionality
The search function now allows you to search within a particular category.  This will help you narrow down topics to the service(s) that are relevant to you.

Integrated Webinar Calendar
Our Webinarr calendar is now available to you through Support Center.  Simply click 'Upcoming Events' in the upper right-hand corner and choose a Webinar from the list.  Once you click on the Webinar of your choice, be sure to register using the link provided in the description.



More Efficient Chat Functionality
Our chat service is still available as it previously was.  We've added an additional filter to save you time by allowing you to choose the proper support team.  To chat in to our support teams, navigate to the upper right-hand corner of the Support Center and click 'Chat Us'.


In the overlay box, hover over the support teams to find view the SPS products supported by that team.  Once you've found the correct team, simply click and you are on your way.

New to Support Center?  Feel free to watch out Support Center Overview video which guides you through the Support Center features and will help you get started today!
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Paul, Alum

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Posted 6 years ago

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Angie Hall

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I do not have the Chat Us icon in the upper right hand corner. How do I fix this as this is my prefered method of receiving help?
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Paul, Alum

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Hi Angie!

Sorry to hear you are having issues getting to the chat us link.  Are you able to provide me with the browser and browser version you are using?  I've come across an issue with Internet Explorer 7 and 8 not showing this information properly and I'd like to see if that is what you are using.

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