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I use webforms. I am able to load and print shipping labels. The packing slips will not load for me. I first expreienced the problem on 3/22/13. I thought it would be cleared up by today, but it has not. I have tried to print packing slips on three different work stations without success. The temporary internet files have been cleared as well as the temporary Java files. Java Version 7, update 17 is installed.
Good afternoon Becky! We are experiencing an issue currently with the Golfsmith Packing Slip and it has been escalated to our Development Team for investigation. I know this is affecting all Golfsmith vendors, so we are hoping it will be addressed very soon. As soon as it is resolved, I am happy to either post here in the Support Center or send you an email? I do apologize for the inconvenience.
Good afternoon Becky! Thank you so much for your patience. I am happy to report the issue encountered earlier this week with the Golfsmith packing slip has been resolved. You should now be able to load it from your ASNs without error. Please don't hesitate to let us know if you have any questions. Have a great day!