webforms invoice not opening

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  • Updated 2 years ago
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After clicking on Next Steps in my inbox and clicking Grocery Invoice from the pop up, nothing happens. :( Help!
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Ken Dellinger

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

There are a few things that could be going on there.
Here is the link to the WebForms Self Diagnostic.  This will help you identify the issue and give you next steps for resolving it.

https://s3.amazonaws.com/spscops/supportcenter/Diagnostic+-+Storyline+output/story.html

If this does not resolve your issue, the best practice is to call our Support Team and they can hop on a desk top share with you and observe and resolve the issue from there.

SPS Commerce Infinite Retail Power

 

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

[supportcenter.spscommerce.com]Support Center – Get Help. Give Help. Share Ideas.

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