WebForms background info

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is there any way to review the background information of a transaction from Home Depot? I want to see who is processing the transactions and when, if possible.
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shannon williams

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Posted 4 years ago

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Good afternoon Shannon,

Thank you for posting and great question!  Currently, we can see the username that sent a particular document as well as the timestamp that the document was sent.  Unfortunately, in many cases, the username is shared among many and therefore it is not entirely helpful in tracking down an individual. 

I can quickly speak to the next generation of Fulfillment and tell you that there is a large focus on addressing this exact scenario.

Hope this is helpful,


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