We have several P.O.'s that we received on January 22, 2018 which we can no longer find in the fulfillment screens.

  • 1
  • Praise
  • Updated 2 years ago
  • (Edited)
Lost P.O.'s 4621705415, 4621709371, 4621705414. (All from Grainger)

Found that the documents were archived, so we were now able to process them
Photo of John Battista

John Battista

  • 240 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Ryan Morrissey

Ryan Morrissey

  • 1,646 Points 1k badge 2x thumb

Documents can only be archived by a user in Fulfillment. My guess is that this was done by a user in your company's account by accident. If you are missing documents in the future, you can always click on the "Include Archived" box in an Advanced Search under the "Transactions" tab to locate them.