We have 2 distributors invoices not making it to Walmart

  • 1
  • Problem
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

We have 2 distributors invoicing through web forms and we are receiving them but they are not getting through to Walmart. The distributors are R Baker Beverage Distributing and Prescott Bottling Company. Could we have this problem looked at as soon as possible. Thank you, David Zeiter
Photo of David Zeiter

David Zeiter

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Katrina Wolyniec

Katrina Wolyniec, Employee

  • 3,762 Points 3k badge 2x thumb
Hello,

Thank you for posting in the Support Center!

I took a look at the issue, but it will require a bit more digging into it to resolve.  I created a case and it is in process to go to an analyst right now.  It will be assigned out today and that analyst will reach out to you by the end of the day today with an update.

It is case: 02584145

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

[supportcenter.spscommerce.com]Support Center – Get Help. Give Help. Share Ideas.

Photo of David Zeiter

David Zeiter

  • 80 Points 75 badge 2x thumb
Thank you, Katrina!
No problem about it taking more time.  Please just keep us posted on the progress.

This conversation is no longer open for comments or replies.