We are unable to upgrade your account .....

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  • Updated 2 years ago
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We are unable to upgrade your account at this time because the email address xxxxx has already been sent an upgrade invitation. We apologize for the inconvenience.
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Gaelle Everard

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Gaelle!

You originally clicked the upgrade in July last year, so you still have a pending invite from then! I've refreshed it for you, so you should get the email again to upgrade your account.

With any further questions, please feel free to contact our support team at (888) 739-3232, option 1, option 1.

Thank you,
Allie Lawler
Customer Support Analyst I

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