We are trying to do an ASN for Cabelas. When we try to do it there is a line through the ASN option? Can you help the PO # is 9230847

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We are trying to do an ASN for Cabelas. When we try to do it there is a line through the ASN option? Can you help the PO # is 9230847
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John Blass

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Posted 4 years ago

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Katelyn Plutt, Customer Operations Analyst

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Good morning John,

Thank you for contacting Support Center!   I have reset this Purchase Order so you have the ability to create an ASN.   You may also been experiencing trouble with your browser when an issue such as this one occurs.   In order to correct this issue you will need to clear your temporary internet files. You can watch our Clearing Temporary Files Video (available at: https://supportcenter.spscommerce.com/spscommerce/topics/clearing-temporary-internet-files-in-your-b...) or use the following steps,  

Clearing Temporary Internet Files (Internet Explorer)

1. Click on 'Tools' which will be located on your Menu Bar
2. Select Internet Options
3. Click on 'Delete' under Browsing History
4. Only check Temporary Internet Files, Cookies, and History
5. Click 'Delete'


Clearing Temporary Internet Files (Firefox)

1. Click on 'Tools' which will be located on the Menu Bar
2. Select 'Clear Recent History'
3. Select 'Everything' in the Time Range to Clear section
4. Only check 'Cookies' and 'Cache'
5. Click 'Clear Now' 


If you have any additional questions or concerns, please do not hesitate to contact again if you are still experiencing issues. Thank you and have a great day!  


Best Regards,

SPS Commerce Infinite Retail Power

 
Katelyn Plutt
Senior Analyst - Webforms Fulfillment Support
 
Phone: 888-739-3232 Option #1, Option #1
NIServices@spscommerce.com

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