Want to use iPad...

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  • Updated 5 years ago
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Seems I can use the iPad for doing most things but when I need to complete docs i.e. invoice and changes, it does not load the invoice for editing. I understand I need java so is there a browser for the iPad that works on this site or am I a slave to my Macbook??
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Bobby Stokes

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Posted 5 years ago

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Bobby Stokes

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This reply was created from a merged topic originally titled
Working with WebForms on iPad.


Does the iPad work at all for completing docs i.e. Invoicing??

Note: This topic was created from a reply on the Unable to access Invoice via Next Steps topic.
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Fred, Customer Operations Analyst

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Hi Bobby,

Thanks for posting in our Support Center!  I have followed up with a few internal contacts here and found more information about the compatibility issues with WebForms when using an iPad.  Currently, you will be able to access your Inbox, Sent, and Drafts folders and can also load document stylesheets when using an iPad or some mobile devices.  Unfortunately, you will not be able to load any data entry forms or shipping labels because as they require Java.  I took a look at some support topics on Apple's website to see if there was a possible way to add that plugin to existing browsers and found that there is not a direct way to install Java on an iPad.

I dug a little deeper and found that there may a way to work around this, though.  A few people have posted that there may be Java enabled browsers available through the AppStore.  One user has mentioned that they have had success with Virtual Firefox, but I am not sure which type of programs or applets they were attempting to access.  I would maybe recommend searching "Java Browser" or "Java enabled browser" on the AppStore to see what other results may come up.  You could search the Apple support site to see if there are any recommendations based on what you find.

I am going to change the status of the post to an Idea and bring this to the attention of our Product Management team.  We can see if we can possibly build mobile device support into a future WebForms update.  Please let me know if you have any questions.  Thanks!



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Colin Walker, Alum

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Hi Bobby,

Thanks for posting. Mobile support is a major focus for us as we plan future versions of WebForms. The ability to send documents to your trading partners from your iPad makes a ton of sense. Unfortunately, implementing this will take some time as this requires some larger infrastructure changes to remove our reliance on Java. We're definitely eager to make this happen, but I'm not able to share any timelines right now.

Thanks again,
Colin

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