This conversation is no longer open for comments or replies and is no longer visible to community members.
The community moderator provided the following reason for archiving:
How can I find what information is needed to be saved into the templates? I am trying to create new templates for new stores opening but am finding previous templates saved with different information. How am I supposed to know what is what? Also, we haven't received payments for particular items in months and I am beginning to wonder if this is why. PLEASE HELP!!!
Thank you for contacting the Support Center! In terms of your question, to determine what is mandatory, you could open an invoice up off of the next steps arrow from a purchase order to determine which fields are highlighted by the blue rectangle.
Your inquiry seems to be very unique in nature, however. I am going to create a case on your behalf and send you the case number in an email. We can communicate through there and determine a time to speak on the phone if need be.
Otherwise, feel free to contact our support team at 888-739-3232 option 1.