Walmart Deduction on Remittance Advice

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  • Updated 1 month ago
We received a Remittance Advice with a line item credit that is referencing an invalid invoice number. It is a referencing a 15 digit # and our invoices are 4 digits and POs are 10 digits.  We have no idea why or what this credit is for.  Is there a way to find out why Walmart is taking this money away from us? 
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Accounting WW/HF

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Posted 1 month ago

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Adam Lund, Employee

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Hello Accounting Team,

Unfortunately, SPS Commerce simply transmits the data between you and Walmart. We do not have any insight into why and how Walmart conducts its business. I would recommend reaching out directly to Walmart to consult with them on the charge. Thank you for using Support Center!

Adam Lund
SPS Commerce Infinite Retail Power