Walmart and Walmart.com - Same Department Number

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  • Updated 5 months ago
Hello, We are looking to add walmart.com as a fully integrated trading partner. Because it uses the same department # for both customers, I am hearing that we can't connect this to different customers in NetSuite. Is this correct? Can we not specify certain fields within the PO for review and the logic would direct the order to the appropriate customer record? The customers have different payment terms, costs, etc. for similar items. How would we resolve this issue?

David
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David Hofman

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Posted 5 months ago

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Ryan Morrissey, Employee

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David,

It is my understanding that Walmart.com orders would utilize different ISA IDs that Walmart orders. Beyond that, there is more than likely other information distinguishable between a regular Walmart and a Walmart.com order which could be used to route those orders to separate Walmart customers in NetSuite. Unless there is an inherent issue with having two separate customers in NetSuite for Walmart with identical department numbers, this should not be a major problem.

Hopefully the above was helpful; if you have additional questions, I would either contact your account representative at SPS Commerce to get the setup of this connection going, or contact our Support team at the information below:

-Email: support@spscommerce.com
-Phone: 1-888-739-3232 option 1
-Messenger: Use the blue Chat icon in your Fulfillment account to connect with a live agent

Ryan
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Debra Laforest

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we used this part of the 850 PO
REF*PD*ONLINEASAP~
REF*PD*POS REPLEN~

Stores has several possibilities in the REF*PD but .com is always ONLINEASAP so we had SPS route it to our netsuite walmart.com customer/entity if it said ONLINEASAP and to the walmart stores if it said anything else.