Vendor #, PO Type, and Ship To Info does not show up on Costco Canada Invoice form

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I am having this same problem with the Costco Canada P.O.'s I just invoiced. The Vendor # and P>O> type, Shipped to Info doesn't show up on the Invoice Webform.

Note: This topic was created from a reply on the The vendor number does not populate onto the invoice from the PO topic.
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Posted 6 years ago

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Paul, Alum

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Hi Laura,

Thank you for your question.  I do not see these particular fields on the invoice form.  I do know that we route Costco Canada documents via vendor number which would explain why it does not appear on the invoice for you to enter/see. I will try giving you a call to follow up and get a better understanding of where you are seeing this issue.
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Justin McManus

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I have a similar issue where my Ship to is blank.  This has been a nightmare because I have to rely on an outside rep to get me the ship to address which takes way more time and I end having to have the vendor cancel and resubmit the PO.

At my previous company we used SPS with Costco and I never had this issue.  My coworker thinks this is just how it is, but I suspect that field is not populating when it should. I never received a PO from Costco that had the ship to missing.

Can someone please look into this and advise?

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Paul, Alum

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Hi Justin,

Sorry to hear you are having issues with those orders.  Do you have an example purchase order I can take a look at? In most cases, if that ship to is provided we will source it to your forms.  I'd like to check to make sure the forms are working properly and help take some next steps to get that sourcing. I look forward to hearing back from you.

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