USER_ERROR:Invalid purchase order status, id: 4585440 (Data Center ID:4471613519)

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Good morning, 

Can you please let me know how to fix this error on the invoice level? There was a map failure and I am not sure what this error message means:  USER_ERROR:Invalid purchase order status, id: 4585440  (Data Center ID:4471613519) 

Thank you!
J
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Jana Haller

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

I have looked into this and I see that this is a Netsuite import error.  There is most likely a cross-reference missing with this Invoice and it will need to be added before we are able to resolve this issue. To get that added, I would advise calling into the Support Line and they can look further into the issue and determine what the cross reference missing is.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Workflow Analyst I | Fulfillment Support 

 

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