Upload to new Fulfillment

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  • Updated 2 years ago
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I upgraded to the new Fulfillment system and I all old orders have come over and showing still active.  Do I have to go into each order and archive and marked as completed?
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Vicki H

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

I have looked into this and in New Fulfillment, we make sure you have access to all documents we have built out for your trading partner.  Not all of them may be required for your trading partnership, however.

So, when you have documents that are available to send to your trading partner, but are not sending them, due to the specific relationship you have with them, the orders will show as incomplete until you manually close the workflow for that PO.

There are a few options: if you know you are up to date with orders in a given timeframe, you can click on the calendar icon on the right hand side of the screen on your overview page. This will allow you to only view the orders from the given time you would like.

Another option is to turn off the documents you do not send to the trading partner.  To do this, you will click on the three dots icon on the right hand side of the overview page.  Then you will click on the Document Sourcing tab.  That will bring you to the preferences for your account.  From there, you can deselect the documents you do not send and that will remove them from the account.  You can always reactivate them.

Finally: You can open up the completed POs and click on the workflow completed icon and close them out.

If you have any further questions, you may want to call into the Support Team and they can take a look at it with you and walk you through the steps.

Thank you!

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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