Upgraded to Fulfilment, CAN'T OPEN MULTIPLE PO'S IN DIFFERENT BROWSER TABS

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  • Updated 2 years ago
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Please help -- we upgraded to fulfilment but cannot open multiple PO's in multiple browser tabs like in the old SPS Webforms....

This is a REALLY useful feature that we need for our business as we receive multiple PO's in one batch, it helps us work through them.

It opens the first PO in a tab, but all subsequent ones in their respective browser tabs show this error:

"Uh oh. It looks like you don't have permission to view this page.To gain access to this page, please contact your company's Fulfillment admin."

Please help?

David
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DH

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Posted 2 years ago

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Allie Lawler, Employee

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Hello David,

Do you know if your computer has any security settings or firewalls that would prevent multiple tabs/windows from accessing the same login data as another tab? This is the most common issue we see with this error message.

I would recommend reaching out to your support team directly, so that they can troubleshoot confidentially with you on this issue. We can be reached at (888) 739-3232, option 1, option 1.

Thank you,
Allie Lawler
Customer Support Analyst I

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