Loblaws UOM Text Message

  • 1
  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I am having trouble getting my invoice through for Loblaw for a specific banch. Rejected due to wrong uom on line 0001. I am working direclty from the p.o. and haven't changed a thing. Any suggestions.
Photo of Sherry


  • 70 Points

Posted 6 years ago

  • 1
Photo of Kayla Johnson

Kayla Johnson, Alum

  • 1,780 Points 1k badge 2x thumb
Hey Sherry,

Thank you for posting in the Support Center! It appears that the Unit of Measure is sourcing in directly from the Purchase Order and is correct on the invoices you are sending. I do know that Loblaws recently switched to an updated system so they may have the items entered incorrectly in there, which is causing this error. I would recommend reaching out to your buyer at Loblaws and advising they update this on their end. Once they update the item in their system you should be able to successfully send invoices with the Unit of Measure that is sourcing in from the Purchase Order.

Please let me know if you have any additional questions or need additional information.

Thanks and have a great day!

This conversation is no longer open for comments or replies.