UOM error. Our documentation and the customer purchase order UOM is CA. Where is the OZ data coming from?

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RE: SPS Case # 01658866 // RE: Serial Number: PCL1728482110

Our documentation and the customer purchase order UOM is CA.  Where is the OZ data coming from?

SPS Commerce was unable to successfully process the following document: 


InvoiceNumber:7018983  Invalid data OZ in PackUOM in line 107, column 38. The value 'OZ' is not one of the possible choices [EA, CA, LB] in PackUOM


 


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Linda Blackburn

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Posted 4 years ago

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Daniel Moore

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Hello Linda,


I would suggest having a look at the following link. It is a guide that is on this FAQ site under the search topic "Customer Item Cross Reference":


https://supportcenter.spscommerce.com/spscommerce/topics/customer_item_cross_reference


Verify the U of M on the SOP document and then check the translations in EDI.

Thanks!


Dan Moore, MCTS | GP Support Specialist
Boyer & Associates - Celebrating 20 Years!
3525 Plymouth Blvd, Suite 107, Plymouth, MN 55447
d. 763-412-4313  o. 763-412-4300 e. dmoore@boyerassoc.com 


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Linda Blackburn

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Thanks, for the suggestion.  In our case the customer PO came in via SPS with UOM of CA and we also have it setup as CA in GP.  Since the SPS PO specifies CA doesn’t that mean we all have the same UOM?

 

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Daniel Moore

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Hi Linda,

So it sounds like the SOP document has the correct U of M you would expect and there is no cross reference for that item under that customer? Can you tell me what version/build you are on?


Thanks!


Dan Moore, MCTS | GP Support Specialist
Boyer & Associates - Celebrating 20 Years!


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Linda Blackburn

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There is no cross reference for that item. We successfully submit invoices via EDI for this customer except the only change is that this is a new ship to location.
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Linda Blackburn

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We are on GP 10.0

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Daniel Moore

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What Pro-Log build are you on? Do you have OZ as a cross reference for any customer? 

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Linda Blackburn

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Pro-Log-No clue and no one here knows.  We don't sell any products with a OZ UOM

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