Unable to log into your site. Keep receiving "Authentication Error"

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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what firewall ports are required to log into your site? we keep receiving authentication error messages. I've added your URLs to IE's Trusted Sites. I'm completely by passing our Web proxy. I'm running out of things to look at.
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AIT Worldwide

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Posted 5 years ago

  • 1
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Kayla Johnson, Alum

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Hello,

Thank you for posting in the Support Center! This is a known issue right now and it is currently being looked into by our development team. I will let you know when I receive any updates from our development team.

Please let me know if you have any additional questions.

Thanks and have a great day!
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Kayla Johnson, Alum

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Hello,

I have received confirmation from our development team that this issue has been resolved. Please let me know if you are still having issues.

Thanks!

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