Why are my UCC labels appearing weirdly Apple/Mac?

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  • Updated 5 years ago
  • Answered
  • (Edited)
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UCC Generation on Mac is cutting off the left side of the label.
Example
https://s3.amazonaws.com/prod_object_...
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Tim Frazer

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Posted 5 years ago

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Stephanie Conley, Alum

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Hi Tim!

Thanks for the post! The first thing I would suggest is to make sure that your margins are set appropriately:
  • Legal; Thermal: L/B: .17 R/T: .18
  • Legal; Laser: L/R: .25   T/B: .17
  • 4x6; Thermal: All Sides: .01
I would also set the printer you are trying to use as your default printer. If these are not successful steps for you, it may be best to schedule a call between us to take a closer look as the link you pasted is not working for me.

Looking forward to hearing from you!
(Edited)
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Tim Frazer

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Hi Stephanie,

We print using PDF's since we send all of our UCC labels etc to our warehouses.

We had 0 luck changing the margins.
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Stephanie Conley, Alum

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Good Morning Tim!

I'm sorry to hear that it isn't working for you! Let's set up a time today where we can discuss/troubleshoot more in depth!

Let me know what time works for you today, we are in CST!
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Tim Frazer

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Hi Stephanie,

We are available 9am-3:30pm PST as we are in Vancouver, BC.
604-224-9184 ext 227
Cheers,
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Stephanie Conley, Alum

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Thanks so much for your time Tim! I'll plan on contacting your coworker at the scheduled time tomorrow!

Hope your holiday was great!

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