Type of PO

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Hello,
We've got a problem with a PO. Actually, the type of the PO is «Changement» but we already send the PO. We'd like to receive the payment and we need to close this PO. Is it possible to change it?

Thank you!
Photo of Marie-Claude Racine

Marie-Claude Racine

  • 100 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Hi Marie-Claude,

I am terribly sorry - this post fell through the cracks.  Are you still experiencing an issue?  If so, do you mind providing me with the PO number?

Thank you!

Jordan
Photo of Marie-Claude Racine

Marie-Claude Racine

  • 100 Points 100 badge 2x thumb
Hello Jordan,
Yes we still experiencing an issue. Here the PO number : 005051130275
Photo of Marie-Claude Racine

Marie-Claude Racine

  • 100 Points 100 badge 2x thumb
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Good morning Marie-Claude,

Thank you for your response - I do see what you are looking at.  You will want to accept or reject that Purchase Order Change (Changement) prior to creating an Invoice.  This article provides more detail into how to accept/reject changes.  If you accept, a new order will be generated with the changes made.  If rejected, you will be able to work with the original order.  Please let me know if you have any further questions, I am here to help.

Best,

Jordan
Photo of Marie-Claude Racine

Marie-Claude Racine

  • 100 Points 100 badge 2x thumb
Thank you Jordan!!!!

This conversation is no longer open for comments or replies.