Trying to create an invoice in web forms but I get an error message.

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  • Updated 5 years ago
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When I try to process a web form, I get the following message:

"A problem with this webpage caused Internet Explorer to close and reopen the tab"

I have tryed it on another workstation and it works fine so. I have cleared the IE history, cookies, temp files and JAVA cache along with adding SPS to trusted sites.

Thanks
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Jonathan

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Posted 5 years ago

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Fred, Customer Operations Analyst

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Hi Jonathan,

Thanks for your post!  Have you set Internet Explorer to 'Compatibility View'?  I know that sometimes activating this can resolve pending issues in Internet Explorer.  You can do this by clicking on the icon that looks like a ripped sheet of paper in the web address bar:


You can also set this by going to Tools > Compatibility View Settings, then add our site to the list.  The site address should automatically populate for you.  After doing this, please try to load the forms and let me know if you run into any issues.  Thanks!
(Edited)
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Jonathan

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Hi Fred,

Thanks for you help. It seems to be working now.

Jonathan
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Fred, Customer Operations Analyst

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Glad to hear it!

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