Trying to invoice - nothing comes up

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  • Updated 2 years ago
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Hello - I hit the invoice button and there is no pop up that brings up the invoice form. I have updated to the latest JAVA. Help.
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Niki

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Posted 2 years ago

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Ryan, Employee

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Niki,

Sounds like you have already taken some great steps to troubleshooting on your own. We have noticed that some users have had some difficulty while using Internet Explorer. If this is the case for you, please check out this post from yesterday. Additionally, if you look at the news feed located in your WebForms account it highlights this information as well. This portion of WebForms is used to communicate information that would be valuable for all users to see.

https://supportcenter.spscommerce.com/spscommerce/topics/webforms-troubleshooting-forms-will-not-loa...

If you are still experiencing issues, please contact our support team at 888-739-3232 option 1,1 and an analyst will be able to assist you.

Ryan Decker
Customer Support Analyst 1

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