True Value D/S not working properly

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  • Updated 3 years ago
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When I try to enter a True Value Drop Ship Invoice, it is bringing up the current True Value PO selections.  There is no  EDI Transmitted PO that is associated with a Drop Ship.  It is a free form entry. There should not be a PO selection screen with a Drop Ship choice. 
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Vicki H

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Posted 3 years ago

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I had this same issue and to resolve it I was told to go to bottom of the page/list and click on "reply" this will then bring up the free form.

I also found out that this will need to be done every time I do a free form drop ship invoice.

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Max, Alum

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Good Evening Vicki-

Thank you for posting to the Support Center!

Sandy is 100% correct in that you will need to do this from now on for these free-form invoices. There was a recent change to this form that caused this slight difference in processing invoices for True Value.

I hope this helps and please let me know if you have any further questions.

Best Regards,

SPS Commerce Infinite Retail Power

Max Corrigan
Analyst, Fulfillment Support

P: 1-888-739-3232

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