Troubleshooting: Exporting a Dashboard to PDF on Analytics Portal Version 4.2

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Some users have experienced the following when downloading a Dashboard into an Adobe Acrobat (PDF) format. If a dashboard exports to PDF as a blank page, you may need to update Google Chrome settings.

To do this:
  1. Open a new browser in Chrome and type in chrome://plugins
  2. Under Chrome PDF Viewer, click Disable. The Plugin Row background turns gray and the link changes to “Enable” (see below screen shot).
Now you should be able to download the dashboard to pdf

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Posted 3 years ago

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