Issue Loading Return Documents - Academy Sports

  • 4
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

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It stated to clear the Java cache. Did that and it still doesn't work. Able to other ASN's for other customers.
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Kathy Ronchetti

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  • frustrated

Posted 5 years ago

  • 4
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Lisa Sacquitne, Product Manager

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Official Response
Great news - I was just able to successfully load an Academy Sports ASN! We are terribly sorry for the disruption that this has caused and thank you for your patience as we worked toward implementing the resolution. You may need to restart your browser if you have had WebForms open as the install was completed. Please let us know if you have any further questions.