Transmission Failed in sending Invoice #018691

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  • Updated 6 years ago
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All ASN and other Invoices transmitted without a problem.
Just the one invoice failed to transmit.
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Posted 6 years ago

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Hannah, Alum

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Good afternoon Barb!

I got logged into your account and it looks like the system had trouble successfully saving and submitting the Invoice. When I tried to edit it, it gave me an error message. I recommend deleting this draft, clearing your Java cache, and recreating the Invoice from the PO. If you are unfamiliar with how to clear cache, please follow the steps outlined in this brief video:

How to Clear Java Temporary Internet Files

If after doing so you still experience any trouble with the Invoice, please don't hesitate to let me know.

Thanks and have a great day!

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