tracking number entry

  • 1
  • Problem
  • Updated 5 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I am trying to put in tracking info for PO 4613499144 and I am not able to click on the advanced ship notice.
Photo of Bindu


  • 70 Points

Posted 5 years ago

  • 1
Photo of Matthew J. Anderson

Matthew J. Anderson

  • 180 Points 100 badge 2x thumb
Hello Bindu.

It looks like you are unable to open the Advance Ship Notice (ASN) anymore because it has already been sent.  If the ASN needs to be updated with tracking information, you will want to contact Grainger directly to give that to them.  In the possibility that they request you to send a new ASN with that tracking information on it, I have opened that PO so another ASN can be created.  But be sure to contact Grainger before sending another ASN.

Let me know if you have any questions.

This conversation is no longer open for comments or replies.