This needs to get better or get back to the older version.

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  • Updated 5 years ago
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This this portal is so hard to work with. It doesn't work well with internet explorer, and other browsers. The main page is too dark, it's very slow to processed with all documents. Please let's try to improve this!!! TY.

Sometimes less is more, our old version used to work much better.
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Breno F.

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Posted 5 years ago

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Pat, Sr. Customer Operations Analyst

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Hi Breno! Thank you for the feedback in regards to our recent Portal updates. I will notify our Product Management team so we can determine what improvements can be made.

Thank you!
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Colin Walker, Alum

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Hi Breno,

Thanks for providing feedback on our WebForms product. Would you mind being a little more specific in pointing out areas where we could improve your experience? When we went through our rebranding, we updated the look and feel of the site to match our new corporate identity. Are there specific areas of WebForms that become hard to read? We've already made a few changes to ensure your inbox is more readable. Are there other areas we should pay closer attention to? Also, in terms of the slowness, we updated some of back end infrastructure last November and saw some significant increases in speed and responsiveness. What part of your experience is still slow today?

Thanks again for providing feedback. We appreciate it!

Regards,
Colin

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