There is no ship icon on PO# 7208252, can you help with that? Jen with Ruffwear.

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  • Updated 5 months ago
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Jen

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Posted 5 months ago

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Adam Lund, Employee

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Good Afternoon Jen!

After reviewing your PO from Bass Pro I discovered the reason behind the missing 'Ship' icon. This particular PO is a dropship order, Bass Pro requires that dropship POs have a transmitted PO acknowledgement before you can proceed. Once the PO Acknowledgement is sent you can create the subsequent ASN and Invoice. 

Thank you for using Support Center!

Best,

Adam Lund
SPS Commerce Infinite Retail Power